What if I Fail a Quiz or Task?

❌ Don’t worry — you have 3 attempts from the start for each assessment.

1. Review the trainer’s feedback in your LMS before re-attempting.
2. Use your remaining attempts to improve your result.
3. If you use all 3 attempts and still need another try, you can request more:

• 💬 Via the Zendesk bot 
• 📧 Email: [e-mail]

👉 Please include:

• Your full name
• The assessment name you need extra attempts for

✅ We can grant more attempts by removing your two lowest scores so you can continue progressing.